{"id":109,"date":"2014-05-12T14:19:05","date_gmt":"2014-05-12T14:19:05","guid":{"rendered":"http:\/\/www.acg.edu\/web\/blackboard\/?page_id=109"},"modified":"2022-10-11T10:44:03","modified_gmt":"2022-10-11T10:44:03","slug":"log-in-assistance-students","status":"publish","type":"page","link":"https:\/\/web.acg.edu\/web\/blackboard\/log-in-assistance-students\/","title":{"rendered":"Access Bb &#8211; Students"},"content":{"rendered":"<div>\n<h3>How to log-in<\/h3>\n<\/div>\n<p>Type your username and password in the corresponding fields. You will get your login credentials from the Student Success Center (SSC).<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Forgot-your-Password.png\" rel=\"lightbox-0\"><img src=\"https:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Login.png\" \/><\/a><\/p>\n<div data-smooth=\"accordion\" class=\"\"><div role=\"header\">Forgot you password?<\/div><div role=\"content\"><\/p>\n<h3>Forgot Your Password?<\/h3>\n<p>In case you forget your password, you are able to reset it. Just click the \u201c<strong>Forgot Your Password?<\/strong>\u201d link that is located at the Blackboard login page. You will be led in the IRM Helpdesk system. Click the <strong>Reset Password\\Unlock Account<\/strong> link and the <strong>Reset Password<\/strong> option.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><em><strong>Change Password<\/strong><\/em><\/p>\n<p>Login to Blackboard Learn and visit the \u201c<strong>Tools<\/strong>\u201d module\u00a0in &#8220;<strong>My Institution<\/strong>&#8221; tab. Click <strong><em>Personal Information<\/em> &gt; <em>Change your password. Right click on this link to open in a New Tab\/Window <\/em>&gt;<\/strong> <em>Click the <strong>Reset Password\\Unlock Account<\/strong><\/em> link to change your password.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password.jpg\" rel=\"lightbox-1\"><img loading=\"lazy\" class=\"alignnone wp-image-5339\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password.jpg\" alt=\"\" width=\"900\" height=\"416\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password.jpg 1138w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password-300x139.jpg 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password-1024x473.jpg 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/change-password-768x355.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><em><strong>Forgot Your Password?\u00a0<\/strong><\/em><\/p>\n<p>In case you forget your password, you are able to reset it. Just click the \u201c<strong>Forgot Your Password?<\/strong>\u201d link that is located at the Blackboard login page. A new window pops up. Click the\u00a0<strong>Change your ACG Network Password<\/strong>\u00a0button.<\/p>\n<p><a href=\"https:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/changpass1.jpg\" rel=\"lightbox-2\"><img loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/changpass1.jpg\" alt=\"\" width=\"613\" height=\"207\" \/><\/a><br \/>\nA new page appears. Enter your ACG Network username and password information. Click\u00a0<strong>Next<\/strong>\u00a0button to continue.<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/newpass2.jpg\" rel=\"lightbox-3\"><img loading=\"lazy\" class=\"alignnone\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/newpass2.jpg\" alt=\"\" width=\"600\" height=\"773\" \/><\/a><br \/>\nAfter clicking\u00a0<strong>Next,<\/strong>\u00a0a page appears that confirms your password has changed.<\/p>\n<p><a href=\"https:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/new3.jpg\" rel=\"lightbox-4\"><img loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/www.acg.edu\/web\/blackboard\/files\/2019\/05\/new3.jpg\" alt=\"\" width=\"547\" height=\"261\" \/><\/a><\/p>\n<ul>\n<li>In case you have not set up your IRM Helpdesk user account and defined the security questions, you will get the following message:<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Security-Questions.png\" rel=\"lightbox-5\"><img loading=\"lazy\" class=\" size-full wp-image-3228 alignnone\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Security-Questions.png\" alt=\"Security Questions\" width=\"609\" height=\"70\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/Security-Questions.png 609w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/Security-Questions-300x34.png 300w\" sizes=\"(max-width: 609px) 100vw, 609px\" \/><\/a><\/p>\n<p>You have to define security questions in order to continue with the password reset.<br \/>\nIf you haven&#8217;t defined the security questions and you can&#8217;t remember the password to your account, visit\u00a0a computer lab and ask the lab supervisor to change it for you. Keep in mind that this procedure is not completed by the phone.<\/p>\n<p>For information about IRM Helpdesk and how to define the security questions please check below.<\/p>\n<ul>\n<li>Click <strong>Continue<\/strong> and follow the instructions on each page to reset your password.<\/li>\n<\/ul>\n<p><\/div> <div role=\"header\">IRM Helpdesk<\/div><div role=\"content\"><\/p>\n<h3>IRM Helpdesk<\/h3>\n<p>The IRM Helpdesk is ACG\u2019s IT support system. It provides support and solutions to resolve ACG\u2019s IT technical problems. With IRM Helpdesk, you are able to submit an incident so as to receive technical support, track your service history and find information that will assist you to resolve IT issues.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Login and Set up your ACG Helpdesk user account<\/strong><\/p>\n<p>Visit the <a href=\"https:\/\/helpdesk.acg.edu\/Login.jsp\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>IRM Helpdesk<\/strong><\/a> web page to set up your user account. Fill in your pc credentials and click<strong> Login.<\/strong><\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/irm1.png\" rel=\"lightbox-6\"><img loading=\"lazy\" class=\"alignnone wp-image-5332\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/irm1.png\" alt=\"\" width=\"534\" height=\"400\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm1.png 785w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm1-300x225.png 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm1-768x575.png 768w\" sizes=\"(max-width: 534px) 100vw, 534px\" \/><\/a><\/p>\n<p>Once you login you will see the following page. Click on <strong>Change Your Settings <\/strong>to setup your user account.<\/p>\n<p class=\"hide-if-no-js\"><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/irm.jpg\" rel=\"lightbox-7\"><img loading=\"lazy\" class=\"alignnone wp-image-5333\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/irm.jpg\" alt=\"\" width=\"784\" height=\"270\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm.jpg 1909w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm-300x103.jpg 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm-1024x352.jpg 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm-768x264.jpg 768w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/irm-1536x529.jpg 1536w\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/a><\/p>\n<p>Scroll to the bottom of the page to proceed with information update for the <strong>Security Questions for Password Services. <\/strong>This is an important step because it will allow you to <strong>Reset\/Change<\/strong> your password. Expand the list, select a security question and provide the information needed.<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/helpdesk-2-border1.jpg\" rel=\"lightbox-8\"><img loading=\"lazy\" class=\"alignnone wp-image-4035\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/helpdesk-2-border1.jpg\" alt=\"helpdesk 2 border\" width=\"639\" height=\"100\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/helpdesk-2-border1.jpg 1023w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/helpdesk-2-border1-300x47.jpg 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" \/><\/a><\/p>\n<p>Once you finish, a pop up window will request to enter your password. Fill in the respective fields and click <strong>Save<\/strong>.<\/p>\n<p>You have completed your IRM Helpdesk user account set up.<\/p>\n<h3>Submit an Incident<\/h3>\n<p>If you want to report an incident please click the button &#8220;Submit an Incident&#8221; and write what you would like to report.<\/p>\n<p><\/div> <div role=\"header\">Blackboard environment<\/div><div role=\"content\"><\/p>\n<p>Once you log-in, you are displayed with the initial web page of the environment. At the top, there is the logo of ACG followed by:<\/p>\n<ul>\n<li><strong>\u201cOpen Global Navigation Menu\u201d\u00a0<\/strong>\u2013 Located next to your name at the top right part of your page. You can view your courses, see updates and posts by your instructors and see the calendar. In the lower part of the menu you will see the \u201cTools\u201d,\u201d Settings\u201d, \u201cHome\u201d and \u201cHelp\u201d buttons. Those can help you change your Personal Information, send emails etc.<\/li>\n<li><strong>\u201cLog-out\u201d<\/strong>\u2013 Terminate your page in the Blackboard server. Always remember to\u00a0<strong>LOG-OUT<\/strong>\u00a0when you finish, so to deactivate your account.<\/li>\n<li><strong>\u201cQuick Links\u201d<\/strong>\u2013 Tool, located at the top left of your page. It allows you to navigate to any section of your Blackboard page.\u00a0<strong>\u201cKeyboard Shortcuts\u201d<\/strong>\u00a0for Quick Links are also displayed.<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Blackboard.png\" rel=\"lightbox-9\"><img loading=\"lazy\" class=\"alignnone wp-image-3703\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Blackboard.png\" alt=\"Blackboard\" width=\"623\" height=\"90\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/Blackboard.png 948w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2014\/05\/Blackboard-300x43.png 300w\" sizes=\"(max-width: 623px) 100vw, 623px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In the Global Navigation Menu you will find <strong>My Blackboard Tools:<\/strong><\/p>\n<table class=\"CSSTableGenerator\" style=\"height: 417px;\" width=\"1140\">\n<tbody>\n<tr>\n<th>Tools<\/th>\n<th colspan=\"2\">Description<\/th>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/BB-Home.png\" rel=\"lightbox-10\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2370\" title=\"BB Home\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/BB-Home.png\" alt=\"\" width=\"28\" height=\"28\" \/><\/a><\/td>\n<td>Bb Home<\/td>\n<td>Provides an overview of the items that are due for the students and recently grades. it displays the five most recent activities relevant to the student.<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/My-Calendar.png\" rel=\"lightbox-11\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2371\" title=\"My Calendar\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/My-Calendar.png\" alt=\"\" width=\"28\" height=\"30\" \/><\/a><\/td>\n<td>My Calendar<\/td>\n<td>It displays any events, assignments or other obligations that are due and keeps users posted on their completion dates.<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Posts.png\" rel=\"lightbox-12\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2372\" title=\"Posts\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Posts.png\" alt=\"\" width=\"29\" height=\"31\" \/><\/a><\/td>\n<td>Posts<\/td>\n<td>It demonstrates the latest posts in the courses you are enrolled. When a course participant in the same course you take submits a blog or wiki post you are able to view it.<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Updates.png\" rel=\"lightbox-13\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2373\" title=\"Updates\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Updates.png\" alt=\"\" width=\"28\" height=\"29\" \/><\/a><\/td>\n<td>Updates<\/td>\n<td>It provides notifications and alerts on any update that take place in your course. For example, if your instructor has posted a grade for an assignment, the student gets a notification.<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/My-Grades.png\" rel=\"lightbox-14\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2374\" title=\"My Grades\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/My-Grades.png\" alt=\"\" width=\"29\" height=\"30\" \/><\/a><\/td>\n<td>My Grades<\/td>\n<td>From this page students are able to view their grades for each assignment, test, or activity in all of the courses they participate. the grades can be sorted by date or course.<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Tools<\/td>\n<td>Find links that gives you access to a<span style=\"font-family: inherit; font-size: inherit;\">nnouncements, send emails and search other students on Blackboard.<\/span><\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td>Settings<\/td>\n<td>Find links that allows you to make changes according to your preferences<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Home.png\" rel=\"lightbox-15\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2376\" title=\"Home\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Home.png\" alt=\"\" width=\"24\" height=\"21\" \/><\/a><\/td>\n<td>Home<\/td>\n<td>Leads back to the Blackboard Learn Login page.<\/td>\n<\/tr>\n<tr>\n<td><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Help.png\" rel=\"lightbox-16\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-2377\" title=\"Help\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2014\/05\/Help.png\" alt=\"\" width=\"22\" height=\"20\" \/><\/a><\/td>\n<td>Help<\/td>\n<td>Leads to Behind the Blackboard for manuals, tutorials, and more.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/div> <div role=\"header\">My Institution Tab<\/div><div role=\"content\"><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2.jpg\" rel=\"lightbox-17\"><img loading=\"lazy\" class=\"alignnone wp-image-5357\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2.jpg\" alt=\"\" width=\"667\" height=\"330\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2.jpg 1910w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2-300x148.jpg 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2-1024x506.jpg 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2-768x380.jpg 768w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/BB-SCREEN-1-2-1536x759.jpg 1536w\" sizes=\"(max-width: 667px) 100vw, 667px\" \/><\/a><\/p>\n<p><em><strong>Add Module<\/strong><\/em><\/p>\n<p>If you want to add a module in \u201cMy Institution Tab\u201d you simply click the button <strong>\u201cAdd Module\u201d<\/strong> and you check the boxes of the ones you want to add. Remember to click the <strong>\u201cOK\u201d<\/strong> button in order to save your changes.<\/p>\n<p><em><strong>Personalize your Blackboard<\/strong><\/em><\/p>\n<p>Personalize your page by clicking the <strong>\u201cPersonalize<\/strong> <strong>Page\u201d<\/strong> button and alter the color of your page. Change the order of the boxes with the <strong>\u201cKeyboard<\/strong> <strong>Accessible<\/strong> <strong>Reordering:<\/strong> <strong>Modules\u201d<\/strong> button (on the right of the \u201cPersonalize Page\u201d button) according to your preferences. Remember to click the <b>\u201cSubmit\u201d<\/b> button in order to save your changes.<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE.png\" rel=\"lightbox-18\"><img loading=\"lazy\" class=\"alignnone wp-image-5358\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE.png\" alt=\"\" width=\"625\" height=\"314\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE.png 1811w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE-300x151.png 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE-1024x515.png 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE-768x386.png 768w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/PERSONALIZE-PAGE-1536x772.png 1536w\" sizes=\"(max-width: 625px) 100vw, 625px\" \/><\/a> <a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE.png\" rel=\"lightbox-19\"><img loading=\"lazy\" class=\"alignnone wp-image-5359\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE.png\" alt=\"\" width=\"750\" height=\"312\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE.png 1815w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE-300x125.png 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE-1024x426.png 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE-768x319.png 768w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/ADD-MODULE-1536x639.png 1536w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<p>The main working area consists of:<\/p>\n<ul>\n<li>The <strong>\u201cTools Panel\u201d<\/strong><\/li>\n<li>The <strong>\u201cJob-Summary Panel\u201d<\/strong>, which allows you to overview the jobs of the day, and consists of: <strong>\u201cMy Announcements\u201d<\/strong> and<strong> \u201cMy Courses\u201d. <\/strong>Of course, if you add more modules in your tab, you will have panels like <strong>\u201cMy Tasks\u201d <\/strong>or <strong>\u201cMy CoursEval\u201d <\/strong>etc.<\/li>\n<\/ul>\n<p>Under the <strong>\u201cMy Courses\u201d<\/strong> area, you will find all the courses you have registered for during your studies. Click on the link to enter the course you wish to view.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Tool Module<\/strong><\/p>\n<p>This module offers you access to a number of useful and handy areas:<\/p>\n<table class=\"CSSTableGenerator\" style=\"height: 387px;\" width=\"1044\">\n<tbody>\n<tr>\n<td><em><strong>Tool<\/strong><\/em><\/td>\n<td><strong><em>Description<\/em><\/strong><\/td>\n<\/tr>\n<tr>\n<td>Announcements<\/td>\n<td>Access all announcements that are, somehow, related to your account (i.e. institutional, courses).<\/td>\n<\/tr>\n<tr>\n<td>Calendar<\/td>\n<td>Access your personal calendar. Add personal events by clicking the + button on the top. Your calendar will automatically be updated by course events that are related to your account.<\/td>\n<\/tr>\n<tr>\n<td>My Grades<\/td>\n<td>View your grades for the courses that you are currently enrolled.<\/td>\n<\/tr>\n<tr>\n<td>Send Email<\/td>\n<td>Exchange email messages with other users currently enrolled in your courses.<\/td>\n<\/tr>\n<tr>\n<td>User Directory<\/td>\n<td>View brief information about the ACG&#8217;s Blackboard Learn users. Type the last name of the person you are looking for in the search engine and click Search.<\/td>\n<\/tr>\n<tr>\n<td>Personal Information<\/td>\n<td>Edit your personal information, change your password and specify which fields of your personal information should be available in public.<\/td>\n<\/tr>\n<tr>\n<td>Application Authorization<\/td>\n<td>Manage your authorized application integrations with Learn. You can revoke access to any application you don&#8217;t want to act on your behalf.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Personal Information<\/strong><\/p>\n<p>If you want to be found by other students in Blackboard you can do the following: Click your \u201cpersonal information\u201d button and visit the\u00a0\u201c<strong>Set Privacy Options\u201d\u00a0<\/strong>area, so as to choose the Personal Information that will be public. Check the appropriate options for you and then check the &#8220;<strong>List my Information in the User Directory&#8221; <\/strong>option. When you finish, click &#8220;<strong>Submit&#8221;<\/strong>.<\/p>\n<p>Once you do that, your information will be published in the &#8220;<strong>User Directory&#8221;<\/strong>. To see your info, go to &#8220;<strong>My Institution&#8221;<\/strong> &gt; &#8220;<strong>Tools<\/strong><strong> area&#8221;<\/strong> &gt; &#8220;<strong>User Directory&#8221;<\/strong>. Type the last name, or the username, or the e-mail address of the person you wish to find in the search engine and then click search. If the person has chosen his\/her information to be available to public, you will see him\/her in the results.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26.png\" rel=\"lightbox-20\"><img loading=\"lazy\" class=\"alignnone wp-image-5360\" src=\"http:\/\/www.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26.png\" alt=\"\" width=\"896\" height=\"293\" srcset=\"https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26.png 1839w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26-300x98.png 300w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26-1024x335.png 1024w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26-768x251.png 768w, https:\/\/web.acg.edu\/web\/blackboard\/files\/2022\/09\/Screenshot-26-1536x502.png 1536w\" sizes=\"(max-width: 896px) 100vw, 896px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><\/div><\/div>\n<h2><\/h2>\n<h2><strong>Get Help<\/strong><\/h2>\n<p>If you are still not able to log in, contact the Blackboard Learn HelpDesk:<\/p>\n<p><strong>For Support<\/strong><\/p>\n<ul>\n<li>Create a\u00a0<strong>Service Request<\/strong> on the\u00a0<a title=\"IRM HelpDesk\" href=\"http:\/\/helpdesk.acg.edu\/Login.jsp\" target=\"_blank\" rel=\"noopener noreferrer\">IRM HelpDesk.<\/a><\/li>\n<li>Send an email to\u00a0<a title=\"Blackboard Helpdesk Email\" href=\"mailto:bbhelpdesk@acg.edu\" target=\"_blank\" rel=\"noopener noreferrer\">helpdesk@acg.edu<\/a>.<\/li>\n<li>Call Bb Support\u00a0at +30 210 6009800 ext. 1382.<\/li>\n<\/ul>\n<p><strong>For Requests<\/strong><\/p>\n<ul>\n<li>Create a Service Request on the\u00a0<a title=\"IRM HelpDesk\" href=\"http:\/\/helpdesk.acg.edu\/Login.jsp\" target=\"_blank\" rel=\"noopener noreferrer\">IRM HelpDesk.<\/a><\/li>\n<li>Send email to\u00a0<a title=\"Blackboard Admin Email\" href=\"mailto:bbadmin@acg.edu\" target=\"_blank\" rel=\"noopener noreferrer\">bbadmin@acg.edu<\/a>.<\/li>\n<li>Call Bb Administration at +30 210 6009800 ext. 1378.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to log-in Type your username and password in the corresponding fields. You will get your login credentials from the Student Success Center (SSC). Get Help If you are still not able to log in, contact the Blackboard Learn HelpDesk: For Support Create a\u00a0Service Request on the\u00a0IRM HelpDesk. Send an email to\u00a0helpdesk@acg.edu. Call Bb Support\u00a0at [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/109"}],"collection":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/comments?post=109"}],"version-history":[{"count":37,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/109\/revisions"}],"predecessor-version":[{"id":4572,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/109\/revisions\/4572"}],"wp:attachment":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/media?parent=109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}