{"id":5790,"date":"2023-11-27T09:00:17","date_gmt":"2023-11-27T09:00:17","guid":{"rendered":"https:\/\/web.acg.edu\/web\/blackboard\/?page_id=5790"},"modified":"2026-03-03T17:32:06","modified_gmt":"2026-03-03T17:32:06","slug":"instructor-help-ultra","status":"publish","type":"page","link":"https:\/\/web.acg.edu\/web\/blackboard\/instructor-help-ultra\/","title":{"rendered":"Instructor Help &#8211; Ultra"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5790\" class=\"elementor elementor-5790\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51bdc6f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51bdc6f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17b124a\" data-id=\"17b124a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1bd6d6 elementor-aspect-ratio-169 elementor-widget elementor-widget-video\" data-id=\"f1bd6d6\" data-element_type=\"widget\" data-settings=\"{&quot;aspect_ratio&quot;:&quot;169&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-fit-aspect-ratio elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen title=\"youtube Video Player\" src=\"https:\/\/www.youtube.com\/embed\/V6RgNIhr60I?feature=oembed&amp;start&amp;end&amp;wmode=opaque&amp;loop=0&amp;controls=1&amp;mute=0&amp;rel=0&amp;modestbranding=0\"><\/iframe>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48e82bb1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48e82bb1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4635af73\" data-id=\"4635af73\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d45f3d0 elementor-widget elementor-widget-text-editor\" data-id=\"d45f3d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><section data-id=\"62884d08\" data-element_type=\"section\"><div><div><div data-id=\"208c588\" data-element_type=\"column\"><div><div><div data-id=\"f28bf98\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div><div><span style=\"color: #ff6600;\"><span style=\"font-size: 14px;\">\u00a0<\/span><\/span><\/div><\/div><\/div><div data-id=\"82f70d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div><p><span style=\"color: #ffffff;\">As an instructor, you can seek assistance from the virtual learning environment known as BB Ultra, which is the latest version of Blackboard. It facilitates quick communication through messaging, sharing of information, and accessing course content and notifications. This online platform promotes knowledge sharing and can be accessed from any computer.<\/span><\/p><h2><strong><span style=\"color: #ff6600;\">How to access Blackboard<\/span><\/strong><\/h2><h2><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">To access Blackboard SaaS, open a web browser and type:<\/span><\/span><\/h2><h4><span style=\"font-size: 14px; background-color: transparent; color: #000000;\"><span style=\"color: #ffffff;\">For ACG:\u00a0<\/span><\/span><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/blackboard.acg.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/blackboard.acg.edu\/\u00a0<\/a><span style=\"background-color: transparent;\"><a style=\"color: #ffffff; font-weight: bold;\" href=\"https:\/\/blackboard.acg.edu\/\"><br \/><\/a><\/span><span style=\"background-color: transparent; font-size: 14px;\">For AUG:<\/span><span style=\"background-color: transparent;\">\u00a0<\/span><a style=\"background-color: transparent; font-size: 11pt; color: #ffffff;\" href=\"https:\/\/blackboard.aug.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/blackboard.aug.edu\/<\/a><\/span><\/h4><div><span style=\"font-size: 16px; background-color: transparent; color: #ffffff;\">For guidance on logging in or changing your password, click <a style=\"color: #ffffff;\" title=\"Log-in Assistance\" href=\"http:\/\/www.acg.edu\/web\/blackboard\/log-in-assistance\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> for more information.\u00a0<\/span><\/div><h2><span style=\"background-color: transparent; color: #ffffff;\">If you have questions or need assistance concerning\u00a0IT Technologies<\/span><\/h2><ul><li><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">Send an e-mail to\u00a0IT Helpdesk\u00a0for ACG\u2019s Technologies support:<\/span><strong>\u00a0<span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"mailto:helpdesk@acg.edu\">helpdesk@acg.edu<\/a><\/span><\/strong><\/span><\/li><\/ul><ul><li><span style=\"background-color: transparent; color: #000000;\"><span style=\"color: #ffffff;\">Submit an incident to<b>\u00a0<\/b><\/span><\/span><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"https:\/\/helpdesk.acg.edu\/\" target=\"_blank\" rel=\"noopener\"><b>https:\/\/helpdesk.acg.edu\/<\/b><\/a><\/span><\/li><\/ul><ul><li><span style=\"background-color: transparent; color: #000000;\"><span style=\"color: #ffffff;\">Call Support\u00a0at<\/span> <span style=\"color: #ff6600;\">+30 2106009800 ext.1378\u00a0<\/span><\/span><span style=\"background-color: transparent;\">(Monday to Friday 9:00-17:00)<\/span><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>https:\/\/www.youtube.com\/watch?v=V6RgNIhr60I \u00a0 As an instructor, you can seek assistance from the virtual learning environment known as BB Ultra, which is the latest version of Blackboard. It facilitates quick communication through messaging, sharing of information, and accessing course content and notifications. This online platform promotes knowledge sharing and can be accessed from any computer. How to [&hellip;]<\/p>\n","protected":false},"author":78,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5790"}],"collection":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/comments?post=5790"}],"version-history":[{"count":14,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5790\/revisions"}],"predecessor-version":[{"id":6719,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5790\/revisions\/6719"}],"wp:attachment":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/media?parent=5790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}