{"id":5945,"date":"2023-12-12T14:14:17","date_gmt":"2023-12-12T14:14:17","guid":{"rendered":"https:\/\/web.acg.edu\/web\/blackboard\/?page_id=5945"},"modified":"2025-01-16T10:58:11","modified_gmt":"2025-01-16T10:58:11","slug":"student-help-ultra","status":"publish","type":"page","link":"https:\/\/web.acg.edu\/web\/blackboard\/student-help-ultra\/","title":{"rendered":"Student Help &#8211; Ultra"},"content":{"rendered":"<h1>Student Help &#8211; Ultra<\/h1>\n<p>As a student, you can seek guidance from the virtual learning environment known as BB Ultra, which is the latest version of Blackboard. It facilitates quick communication through messaging, sharing of information, and accessing course content and notifications. This online platform promotes knowledge sharing and can be accessed from any computer.<\/p>\n<h3><\/h3>\n<h3>How to access Blackboard<\/h3>\n<p>To access the new version of Blackboard -Ultra, you need to visit\u00a0<span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"https:\/\/blackboard.acg.edu\/\">https:\/\/blackboard.acg.edu\/<\/a><\/span>\u00a0 in your web browser. Please note that the new version can also be accessed through the drop-down menu of the Quick Links.<\/p>\n<p>If you require guidance on logging in or changing your password, click\u00a0<a title=\"Log-in Assistance\" href=\"https:\/\/web.acg.edu\/web\/blackboard\/access-bb-for-students-ultra\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>\u00a0for more information.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #ff9900;\"><strong>Get Help<\/strong><\/span><\/h2>\n<h3><strong>ACG\u2019s Technologies<\/strong><\/h3>\n<ul>\n<li>Create a\u00a0<strong>Service Request\u00a0<\/strong>on the\u00a0<a href=\"http:\/\/helpdesk.acg.edu\/Login.jsp\"><span style=\"color: #ff9900;\">IRM HelpDesk<\/span>.<\/a><\/li>\n<li>Visit the\u00a0<strong>Computer Labs<\/strong><\/li>\n<li>Send an e-mail to\u00a0<strong>IT Helpdesk\u00a0<\/strong>for ACG\u2019s Technologies support:\u00a0<span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" href=\"mailto:helpdesk@acg.edu\">helpdesk@acg.edu<\/a><\/span><\/li>\n<\/ul>\n<h3><strong>Blackboard Learn<\/strong><\/h3>\n<h4><strong>For Support<\/strong><\/h4>\n<div>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Create a\u00a0<b>Service Request<\/b>\u00a0on the<span style=\"color: #ff9900;\">\u00a0<\/span><a title=\"IRM HelpDesk\" href=\"http:\/\/helpdesk.acg.edu\/Login.jsp\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #ff9900;\">IRM HelpDesk<\/span>.<\/a><\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Send an email to\u00a0<span style=\"color: #ff9900;\"><a style=\"color: #ff9900;\" title=\"Blackboard Helpdesk Email\" href=\"mailto:helpdesk@acg.edu\" target=\"_blank\" rel=\"noopener noreferrer\">helpdesk@acg.edu<\/a><\/span>.<\/p>\n<p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Call Bb Support at +30 210 6009800 ext. 1000.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Student Help &#8211; Ultra As a student, you can seek guidance from the virtual learning environment known as BB Ultra, which is the latest version of Blackboard. It facilitates quick communication through messaging, sharing of information, and accessing course content and notifications. This online platform promotes knowledge sharing and can be accessed from any computer. [&hellip;]<\/p>\n","protected":false},"author":78,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5945"}],"collection":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/users\/78"}],"replies":[{"embeddable":true,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/comments?post=5945"}],"version-history":[{"count":8,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5945\/revisions"}],"predecessor-version":[{"id":6484,"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/pages\/5945\/revisions\/6484"}],"wp:attachment":[{"href":"https:\/\/web.acg.edu\/web\/blackboard\/wp-json\/wp\/v2\/media?parent=5945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}